Frequently Asked Questions

International Connections Academy—The Right Choice For My Family

Educational Questions

Technical Questions

Registration Questions

Why should I choose International Connections Academy (iNaCA)?

iNaCA is a fully-accredited school, providing dedicated teachers, top-notch curriculum, and unprecedented freedom to choose when and where you complete each day’s assignments. iNaCA’s rigorous yet flexible academic program helps students prepare for college and develop real-world skills for employment in the 21st century.

Has any educational organization ever evaluated International Connections Academy and its curriculum?

International Connections Academy is accredited by the Middle States Association of Colleges and Schools (MSA), the Southern Association of Colleges & Schools Council on Accreditation and School Improvement (SACS CASI), and has provisional accreditation from the Northwest Accreditation Commission (NWAC).

What do current parents think about International Connections Academy?

Every year we ask Connections Academy families to rate our program. Our most recent survey results show that 93% of parents give our program a grade of A or B. Check out our latest parent survey results.

Who teaches students at iNaCA?

International Connections Academy employs trained and licensed teachers, experienced academicians, and innovative thinkers in their fields, all of whom are experienced in teaching in a virtual classroom. All teachers have Bachelor's degrees and many have Master's Degrees. International Connections Academy provides ongoing teacher training and professional development opportunities throughout the year as well.

What kind of support does a virtual teacher provide to his/her students?

International Connections Academy’s professional teachers provide personal support to students, working one-on-one with students for instruction, reviewing assignments/assessments, and answering general questions. Students needing special accommodations will receive the same level of help they would receive if attending a traditional school.

Please visit one of the links below during the designated hours for additional one-on-one support:

K-5 Help Desk - http://livelesson.connectionsacademy.com/k5helpdesk
Monday - Thursday: 8-10 a.m., 2-5 p.m., 6-8 p.m. (Eastern time)

6-12 Help Desk - http://livelesson.connectionsacademy.com/helpdesk (English, science, and social studies)
                          -
http://livelesson.connectionsacademy.com/mathhelpdesk (math)
Monday - Thursday: 1-4 p.m., 7-10 p.m. (Eastern time)

Who is responsible for reading and grading students’ course work done at iNaCA?

iNaCA students’ assignments are evaluated solely by their assigned teacher(s) who review and grade all work in much the same way as a traditional teacher would review it.

What hours will my student’s teacher be available to my student?

Generally teachers are available daytime hours during the week. However, teachers are willing to accommodate student needs and make appointments if a student is unavailable. Teachers provide detailed contact information to all their classes, including days/time they hold virtual office hours, to on or prior to the first day of school.

What hours will my student attend school at iNaCA?

Because iNaCA is an online school, students have enormous flexibility about when they attend classes. Students may engage in course work at any time (including evenings and weekends), and from any location(s) that suits their individual needs. However, students should be aware that while they have great flexibility completing their lessons and assessments, they must adhere to the due dates and deadlines assigned by their teacher(s). Also, access to teachers for questions, LiveLesson® sessions, tutoring, etc. is generally limited to weekday/daytime hours. Your student’s teacher will provide more information about his/her schedule on or prior to the first day of class.

Students have access to their schedule, lessons and assessments via Connexus®, our Learning Management System (LMS). Students and Learning Coaches will be able to see up-to-the-minute data on student grades, as well as lesson and assessment completion, through the LMS.

How, and how often, will my student interact with his/her teacher and/or other students?

Students will communicate daily with their teacher. Depending on the course, students may have the opportunity to interact with other students in a virtual classroom setting via LiveLesson® technology.

Will I need to purchase books or materials for my courses?

All books and instructional materials for the course will be provided to the student. Some texts will be provided online and other texts in print form. For more detailed information, refer to the FAQ on "How do I purchase a print copy of a text book?” for more details. Our program features curriculum developed by leading educational publishers. Basic school supplies such as pens, paper etc. are the responsibility of the student.

How do I purchase a print copy of a text book?

If you would like to purchase hard copies of your child’s course materials, click here for a complete list. Once the spreadsheet opens simply locate your child’s course or courses, and click on the link in the ‘course materials’ column. You will then be taken to the publisher’s website where you can purchase your child’s materials. In some cases, course materials can be found at a discount by searching on the web. In that case, please be sure to check the ISBN number listed in the spreadsheet to ensure that you purchase the correct materials. If you have any questions, please feel free to contact an Admissions Advisor at 877-804-6222 or email iNaCAadvisor@connectionsacademy.com, at any time.

What curriculum does International Connections Academy provide?

International Connections Academy provides comprehensive daily lesson plans online and, for many courses, in print, along with exciting elective courses. There are hundreds of available courses. Our proven curriculum incorporates materials developed by leading educational institutions such as McGraw-Hill, Prentice Hall, Houghton Mifflin as well as lessons and other resources developed by our own curriculum specialists. Learn more about our curriculum.

Do I need to return International Connections Academy books and instructional materials at the end of the semester?

Families are not required to return books and materials. 

How many courses may my student register for in a Summer Session?

There are no formal restrictions on how many courses a student may register for and take at iNaCA during the summer. However, students should carefully consider their personal summer schedule, interests, and time commitments, and review the time required for each iNaCA Summer School course (see below), before registering for more than one course per session.

How much time should my student expect to spend working on the summer school course each day?

This will vary from student to student and from course to course, but in general students taking either Credit Recovery or Original Credit courses should expect to complete the equivalent of approximately 4 hours of work a day, 5 days a week, or a total of 20 hours a week over the four-week course, to complete the course on schedule.  For our Summer Smarts (K-8) courses, students should expect 1 hour of work per day, 5 days a week, or a total of 5 hours a week over the session in order to complete the course on schedule.

How much time do students spend on the computer?

The amount of time a student spends on the computer varies by grade. Younger students spend approximately 10%, middle school students spend about 30% to 50%, and upper school students spend about 50% to 75% of their time working on the computer.

What technology will my student need to participate in International Connections Academy?

Students are required to provide their own computer equipment and should have high-speed Internet access. Please review the minimum technical specifications.

What computer skills do International Connections Academy students need?

Students and Learning Coaches do not need advanced computer skills to attend iNaCA. We offer varying levels of technology support, at no additional charge, to help students become comfortable with technology including:

  • Orientation courses to familiarize students and parents with the iNaCA system
  • Supplemental technology literacy programs to further develop additional technology skills
  • Technology tutorials on everything from word processing to webpage design

Upon registration for a course, students will be given log-in information to Connexus®, our Learning Management System (LMS) as well as basic instructions on the use of the Connexus. The Help icon within the Connexus will also help answer some of the fundamental questions about Connexus.

Can I use my Apple® Macintosh® computer to access Connexus®, our Learning Management System?

Yes, iNaCA’s LMS supports the use of Apple Macintosh systems. Please review the minimum technical specifications.

What grades does International Connections Academy serve?

International Connections Academy serves students in grades K–12.

What does it cost to be enrolled in the International Connections Academy full-time program?

Please review our tuition options.

How do I register a full time student in iNaCA?

Call 877-804-6222 to speak with an iNaCA Admissions Advisor.

In addition to the curriculum, instructional materials, LMS access, and technical support and teachers, what services are included in the base price for the full time student program and what premium services are available at an additional fee?

Included Services:

  • Clubs and Activities
  • Directory
  • Learning Styles Assessment, Personalized Learning Plan
  • Technical Support
  • Skills Practice
  • Message Boards
  • Dedicated Admissions Advisor
  • Basic Academic Counseling

Is there a discount available?

Yes, please check out our Tuition and Fees page for specific details.

What will be charged to my credit card at the time of registration?

If you are enrolling full-time, you have the option of paying tuition in full or participating in our monthly payment plan.  If you are enrolling in either a part-time basis or in summer school courses, you will pay your tuition, in full, at the time of registration.  Please speak with your Admissions Advisor if you have any questions.

When will I need to pay tuition?

If you are enrolling full-time, you have the option of paying tuition in full or participating in our monthly payment plan.  If you are enrolling in either a part-time basis or in summer school courses, you will pay your tuition, in full, at the time of registration.  Please speak with your Admissions Advisor if you have any questions.

Do you offer a monthly payment plan?

Yes, iNaCA offers a monthly payment plan - please ask your Admissions Advisor for details. 

What credit cards do you accept?

Visa, MasterCard, Discover and American Express

Who do I contact if I have a question about my credit card charges?

Please call 877-804-6222 to speak to an iNaCA Admissions Advisor or you may contact an Advisor via email at iNaCAadvisor@connectionsacademy.com

Who should I notify with a change in contact information (name, address, phone number or email)?

Please call 877-804-6222 to speak to an iNaCA Admissions Advisor or you may notify an adviser via email at iNaCAadvisor@connectionsacademy.com.

When does the school year start and end?

Please contact an iNaCA Admissions Advisor (877-804-6222 or iNaCAadvisor@connectionsacademy.com) for specific dates.

Can I register after courses have begun?

We have application deadlines for one important reason: real-time virtual instruction is a critical part of the International Connections Academy educational experience. By having deadlines, we ensure that our students are able to benefit from having access to this live instruction. However, these sessions are recorded and accessible to students who were not able to participate. If you are interested in registering past the deadline for any of our programs (including individual course purchases), please contact one of our Admissions Advisor to discuss the viability of late enrollment.

What is the refund policy for all programs in the current academic year?

Please review our refund policy and, if you have questions, please contact your Admissions Advisor for details.

Can my child attend the program part-time or during the summer?

Yes, International Connections Academy offers both a part-time program and a Summer School program.

How do I enroll in courses under the part-time program?

Call 877-804-6222 to speak with an iNaCA Admissions Advisor, or enroll online.

You may also contact an iNaCA Admissions Advisor via email at iNaCAadvisor@connectionsacademy.com.  (If you email us, please include your name, telephone number as well as a day and time that is convenient for you.)

What are the costs for the part-time program?

Cost for students enrolled in the part-time program is calculated on a per course basis with no additional fees. Please see the full selection of part-time courses available at our online store.

How many courses may my student register for?

Summer Sessions: There are no formal restrictions on how many courses a student may register for and take at iNaCA during the summer. However, students should carefully consider their personal summer schedule, interests, and time commitments, and review the time required for each iNaCA Summer School course (see below), before registering for more than one course per session.

Fall and Spring Semesters: Students can register in as many courses as desired; however students taking 4–6 courses per semester typically enroll in the full-time program. The full-time program offers a range of additional services and supports that create a complete virtual school experience for your child.

How do I know my school will accept credit for courses taken at iNaCA?

Please be aware that if you plan to transfer credit from iNaCA to a non-Connections Academy school, the decision about whether to accept iNaCA course credits is wholly at the discretion of the school to which you hope to transfer the credits. We strongly recommend that you discuss with your school their transfer credit policy, and inform them about your plans to take a course or courses through iNaCA, prior to registering for an iNaCA course. We suggest that you read the Credit Pre-Approval Form to ensure that your counselor will accept these credits.  Please contact an Admissions Advisor at 877-804-6222 with further questions.

International Connections Academy is accredited by the Middle States Association of Colleges & Schools (MSA); the Southern Association of Colleges & Schools Council on Accreditation and School Improvement (SACS CASI), an accrediting division of AdvancED; and has provisional accreditation from the Northwest Accreditation Commission (NWAC), an accrediting division of AdvancED.

How much credit is each course worth?

All iNaCA courses are the equivalent of a one semester course and are worth one half (.5) credit. Credit will be documented in an official iNaCA transcript. See above question for information about transferring credit to another school.

How do I get a transcript for my course?

Unofficial, printable transcripts will be available to students via Connexus® as long as they are a registered student with International Connections Academy. Requests to have official transcripts sent to your school must be made in writing.  Please reference the Transcript Request page for further information. This form must be signed and mailed to:

International Connections Academy
1001 Fleet St. 5th Floor
Baltimore MD 21202

Signed forms may be scanned and emailed to
iNaCAadvisor@connectionsacademy.com.

How do I make sure that I am complying with all of my state’s laws regarding my child’s schooling?

Be sure to notify your local District or State Department of Education of your intention to enroll your child in International Connections Academy to find out if there is any specific form or document required. Be sure to let them know you are attending a licensed and accredited private school.

What documentation can International Connections Academy provide to confirm my enrollment?

We can send an official letter confirming that your student has enrolled in our accredited private school. We can send this letter to any state or local authorities who may need this information.  Please contact an Admissions Advisor at 877-804-6222 for more information.